1/31/2024 0 Comments Midico internetMust be able to meet the physical demands of the job within the described work environment.ĪDDITIONAL FUNCTIONS AND RESPONSIBILITIES :įunction as an effective team member to support customer experience while supporting the efforts and concepts of other departments. Maintain regular attendance as required by your position. Meet ongoing sales training requirements.Īdhere to Midco privacy guidelines to ensure each customer’s privacy. Verify the functionality of returned equipment. Responsible for receiving payments and maintain the cash drawer.Ĭlearly explain and demonstrate equipment connectivity and functionality. Meet or exceed defined sales goals (weekly, monthly, yearly, etc.).įollow up with customers in a timely manner if necessary.īe patient and understanding in all customer interactions. Possess strong knowledge of product features, benefits, pricing, and campaigns for cable TV, high-speed internet, phone and home security in an effort to sell and upsell to new and existing customers in a retail environment.īuild and maintain strong relationships based on trust and mutual respect with potential and existing customers within your department and community.Īpply a positive customer service attitude in interactions with all customers and establish positive rapport. Increase the customer understanding of Midco products and pricing options. Identify individual customer current and potential product needs and make recommendations. Support customer service by assisting new and existing customers that walk-in. Drive residential sales opportunities to provide individual consumers with basic services such as telephone, internet, home security and cable TV in a retail environment.
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